Update on ARDP’s COVID-19 precautions

Augustus Road Dental Practice’s safety measures are to help protect our patients and colleagues still from the potential risk of COVID-19. Some policies will remain in place even though there is no longer a legal requirement for people with coronavirus (COVID-19) infection to self-isolate. However, the public health advice for people with any of the main symptoms of COVID-19 or a positive test result is to stay at home and avoid contact with other people. Due to the higher risk nature of health and social care settings which includes dental practices, the advice for staff members working in these settings has not changed.

The use of face masks and other COVID-19 precautions in our dental setting will be requested of all patients, visitors and staff.

Our general advice summary for all visitors to a Augustus Road Dental Practice is as follows:

  • Visitors must not attend a dental practice if they have COVID-19 symptoms [e.g., high temperature, new continuous cost, loss of changes to taste and smell], or have received a positive test result
  • All visitors are requested to wear a face mask and hand infection control measures while in the practice

These safety measures are in place for everyone’s protection. We’re still the same friendly people and we will continue to look after you and put your care first.

Our safety charter

The current safety measures to help protect patients and colleagues from the potential risk of COVID-19 will remain in place.

This is in line with **government guidance for healthcare settings that we are obliged to follow:

Face mask
You will be requested to wear a face mask. Our staff will wear appropriate personal protective equipment to ensure their safety – as well as yours.

Arrival etiquette
To limit the number of people in the practice, please ensure you don’t turn up too early or be late.

Unlocked front door
Our practice will have a no longer have a locked door procedure. If the door is locked please ring the doorbell and a staff member will be with you as soon as possible.

Maintain essential hygiene
You should clean your hands as you enter the practice using the antibacterial gel provided.

Protective screens
You’ll notice that we’ve installed plastic screens at the front of our reception desks. This will keep you and our staff safe when you check-in or rebook another appointment.

More frequent, deeper cleans
We’re performing deeper, thorough and more frequent cleans – especially in our surgeries. These are scheduled throughout the day to fit around appointments.

Our safety steps

Before you enter the practice

Please don’t arrive too early or be late for your appointment. This will help us avoid congestion within the practice.

Please bring as little belongings with you as possible, this limits the risk of any contamination.

Inside the practice

You may be given antibacterial gel to clean your hands.

You may continue to wear face covering the communal areas. . Our staff will also be wearing appropriate PPE to ensure your safety.

An email or a form will be given to before your appointment. It is important this is completed truthfully before your appointment.

Plastic screens have been installed on our reception desks. Please try and maintain a 2m distance from the reception desk and avoid touching the screen.

Patients’ bathrooms are still operational but please ask the receptionist before use. This will ensure we know the facilities have been used and can clean appropriately.

After your appointment

You can book any future appointments or follow-ups with our receptionist.

If within 10 days of your appointment you begin to develop any symptoms of possible COVID-19, such as a high fever or a new continuous cough, you should contact the practice to inform them and follow the appropriate self-isolation advice.

Our patient and staff safety is paramount and we request you to respect other patients and staff. NHS 111 can assist you with finding a NHS practice if you do not wish to follow ARDP guidance risk assessment.

*Source: COVID-19: infection prevention and control Jan 2022, C1676 National Infection Prevention and Control Manual for England, C1636ii Dental framework – supporting guidance for primary and community care dentist, Health and Safety Executive – The Control of Substances Hazardous to Health Regulations, National Infection Prevention and Control Manual (NIPCM) for England.

**UK Health Security Agency (UKHSA) updated its IPC guidance applies to all NHS settings or settings where NHS services are delivered

The Chief Dental Officer’s letter of 1 June

has set out guidance dental practices following the COVID-19 pandemic. Practices must now make their own decisions about how and when the patients are treated and what PPE might be required, having completed their own risk assessment.

The practice policy is subject to change.


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Opening Hours

Monday - Friday 8:30am - 5:00pm (Closed for Lunch - 1.00pm to 2.00pm)
Saturday & SundayClosed (Closed Bank Holidays)